Questions?

Close up of feet and toes of a baby wear

How does renting a kit work? 

Once you've paid and chosen a pickup date you will get a confirmation email. You will receive the full address where the kit will be ready for pickup. We are near Dixie & Queen in Brampton, ON. Once you have the kit at home we will schedule a video call to go through contents, how to fit cloth diapers, wash routine and any questions you have. 

For Covid19 guidelines please leave the kit unopened for 48hours after pickup. You must wash and dry the diapers and wipes before using them on your baby. Wash guidelines will also be included in the kit. And then it's up to you whether you dive right in or take your time, trying a diaper a day to start, and build slowly. You wash the diapers yourself at home and reuse. At the end of your hire period you drop off the washed and dried kit back at our location. 

What areas do you cover? 

We are located in Brampton, ON (nearest intersection is Dixie & Queen) and aim to help parents in the Greater Toronto Area. However, if you are happy to drive to us to pick up and drop off your kit, there is no restriction as to where you live - as long as it is in Canada. 

Do you offer delivery? 

At this point in time we do not offer delivery. The kits are heavy (about 5kg/11lbs) and shipping both ways would likely cost more than the rental fee.

How are kits cleaned between clients?

All diapers, wraps and wipes are washed and dried according to specific guidelines. This includes a prewash, a long (min 2h) main wash in hot water (60°C/140°F) with appropriate amount of powder detergent - we use a Professional Grade Powder for library diapers or Tide Free & Gentle Powder.

Our clients are required to use the same methods and detergents (Tide Free & Gentle Powder or Tide Original Powder are fine to use) for our kits with some variations for different washing machines. Every client is required to wash the kit before returning it to the library. At the library we check diapers over and replace or repair where possible. We then wash the kit according to the above procedure. Every client is also required to wash the kit before using it on their baby, which means diapers are washed at least 3 times between clients. 

 

We use this procedure as it is tried and tested by nearly 170 Cloth Nappy Libraries in the UK. 

If you are interested in researching this further, start with this study. Our Professional Grade Powder, Tide Original and Tide Free & Gentle Powder Detergents contain the mentioned AOB (Activated Oxygen Bleach = Sodium carbonate peroxide = Sodium percarbonate).  

What's in the kits? 

All kits contain a mix of preloved items (and sometimes new items). 

Newborn Kit - contents.png

Newborn Kits

  • 45 - 50 Diapers

    • Fitted diapers​

    • All-in-Ones

    • All-in-Twos

    • All-in-Threes

    • Pocket diapers

    • Prefolds

    • Flat diapers

    • Wraps

  • 1 Diaper pail + 2 diaper liners OR 2 large wetbags​

  • 1 or 2 small or medium wetbags

  • ~ 10 inserts/boosters

  • ~ 20 reusable wipes

  • ~ 20 reusable liners

  • pack of disposable liners

  • Diaper fasteners

  • Onesie Extenders if available

Here's a video walkthrough of what's in the kit

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Baby & Toddler Kits

  • 20 - 25 Diapers

    • Fitted diapers​

    • All-in-Ones

    • All-in-Twos

    • All-in-Threes

    • Pocket diapers

    • Prefolds

    • Flat diapers

    • Wraps

  • 1 Diaper pail + 2 diaper liners OR 2 large wetbags​

  • 1 or 2 small or medium wetbags

  • ~ 15 inserts/boosters

  • ~ 20 reusable wipes

  • ~ 20 reusable liners

  • half a pack of disposable liners

  • Diaper fasteners

Do you sell cloth diapers?

We do NOT sell cloth diapers at the library. This way we can give completely unbiased and impartial advice about different diapers and brands. Clients who book a rental kit or a consultation receive a list of Canadian retailers, manufacturers and work-at-home-moms that make and sell cloth diapers and accessories. We also provide advice on where and what to look for when buying preloved/second hand diapers.

Can I donate my cloth diapers?

We're happy to accept cloth diapers & accessories in good condition. We can generally pick them up in the GTA or within ~15 miles of Brampton. Alternatively you can drop them off or mail them to us at our location in Brampton. Please message us to arrange a donation at clothdiaperlibrary@gmail.com 

In particular, we always have a need for newborn sized diapers, fitted diapers, pails, wetbags and reusable wipes.

What happens if I stain, damage or lose a diaper? 

Stains are pretty common, especially with newborn babies. Most of those stains easily come out if you hang your diapers in the sunshine to dry. If you cannot get the stains out after a second wash, please just leave them. Do NOT soak or treat them with stain removers, bleach or similar. We do not charge for stains in diapers that result from normal use. 

You cannot use certain creams with cloth diapers as they will leave residue that will stop diapers absorbing liquids and cause staining that is hard to remove. Please see our list of cloth diaper safe creams for your baby's bum. Alternatively you can use a disposable diaper liner when using creams that stain. 

If you damage an item and it cannot be repaired or you lost an item then you are responsible for the cost of a replacement. Cloth diapers vary in cost, from $8 to $54 (plus taxes).
As a rough guide most of our kit diapers cost between $15 and $35; wetbags cost similar; pails are ~$60 (plus tax).  

How long can I rent a kit for?

Our Newborn Kits have a minimum rental period of 3 months. This is usually the the minimum time that babies will be in Newborn sized diapers. This also means you can usually dive right into buying One Size Fits Most diapers after your trial and don't have to spend money on newborn sized diapers.

Our Baby/Toddler Kits have a minimum rental period of 1 month. 

If you find that cloth diapering is not for your or your baby, you can return the diapers early and receive a refund for the remaining days of your rental period. Please contact us at clothdiaperlibrary@gmail.com if you want to return your kit early. 

Provided that the kit is not already reserved, you can ask to extend your rental period in 1 month increments, for Newborn Kits and Baby/Toddler Kits. The normal monthly fee applies and must be paid before the new month starts. 

Can I switch kits during my rental?

If you have a Newborn Kit and your baby has outgrown the Newborn sizes before your rental period has ended you can switch to a Baby/Toddler Kit free of charge, provided that you return the Newborn Kit and pickup the Baby/Toddler Kit yourself. Your rental period will remain unaffected, it will continue as if you carried on using the Newborn kit unless you want to extend it. 

What are the weight ranges/sizes in the kits? 

Newborn Kits are suitable from birth and generally fit babies from 7lbs (3kg) until 20lbs (9kgs). They tend to fit the "average" baby from birth until about 6 months.

Baby/Toddler Kits are suitable from around 12lbs (5kg) until 35lbs (15.8kg).

They tend to fit the "average" baby from 3-4 months until 2 - 2.5 years.  

Are there boy/girl/gender neutral kits?

All kits are mix of colours and patterns. We try to include a good mix but we do not "gender" our kits, so you will find diapers with diggers and dinosaurs as well as flowers, unicorns and everything in between. You can have a look at an example of the contents of our kits here and follow us on instagram or facebook to see some of the diapers. 

Can I rent a kit for twins? 

Depending on availability we do offer a Twin Add On for both kits. It contains approximately 
15 additional diapers, 4 additional wraps and 4 additional inserts. 

 

Pricing: 

Newborn Twin Add On = $50.00 for 3 months rental.

Baby/Toddler Twin Add On = $15.00 for 1 month rental. 
 

When booking on the lend-engine site, you book the Kit and then the Twin Add On separately for the same dates. If you don't see the option of a Twin Add On please contact us and we see if we can make one up for you.